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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I just got my new 4520 and with the help of Shlomi found I can scan via a USB connection but not when connected wirelessly.  Under USB the Printer Assistant, Print & Scan gives me a choice of Print or Scan.  Under Wireless it just shows Print and not Print & Scan.

 

How can I get the 4520 to do Wireless Scanning?

 

BTW, I like the HP Printer Assistant much better than the old Solutions Center.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
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Thank you

 

I solved the problem by using HPDQEA5 to set things  up. 

View solution in original post

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Hi,

Thanks for using the HP Forums.

 

First you will need to connect your printer wireless to the network.

 

This resource may would show you how:

 

Connecting a printer using Wireless Setup Wizard  (OLD UI)

(different printer but the steps are the same)

 

After that, can you go to HP Printer Assistant and "Tools" and "Connect a New Device"?

 

Connect the device using Wireless.

 

Note that you would need to select either Wireless or USB once you have installed the printer with Wireless connectivity.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thank you

 

I solved the problem by using HPDQEA5 to set things  up. 

HP Recommended

Hi @jjgi,

Glad to hear that your issue is resolved and all is working well now.

 

BTW, what is "HPDQEA5"?

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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