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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Can Scan via USB Connection but Not Wireless

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04-30-2017 09:44 AM
I just got my new 4520 and with the help of Shlomi found I can scan via a USB connection but not when connected wirelessly. Under USB the Printer Assistant, Print & Scan gives me a choice of Print or Scan. Under Wireless it just shows Print and not Print & Scan.
How can I get the 4520 to do Wireless Scanning?
BTW, I like the HP Printer Assistant much better than the old Solutions Center.
Thank you.
Solved! Go to Solution.
04-30-2017 09:34 PM
Hi,
Thanks for using the HP Forums.
First you will need to connect your printer wireless to the network.
This resource may would show you how:
Connecting a printer using Wireless Setup Wizard (OLD UI)
(different printer but the steps are the same)
After that, can you go to HP Printer Assistant and "Tools" and "Connect a New Device"?
Connect the device using Wireless.
Note that you would need to select either Wireless or USB once you have installed the printer with Wireless connectivity.
Hope that helps!
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05-02-2017 08:51 PM
Hi @jjgi,
Glad to hear that your issue is resolved and all is working well now.
BTW, what is "HPDQEA5"?
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"