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- Re: Can no longer scan

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03-23-2022 01:05 PM
Operating System: Microsoft Windows 8.1 (32-bit)
HP Envy 4520 Printer - it was scanning perfectly just a couple of days ago, and now it doesn't scan what I need. How do I get the printer to scan to my computer?
1 REPLY 1
03-23-2022 03:48 PM
Hello @Pat19501 ,
Welcome to the HP Support Community!
You need to provide some more details:
- How is the printer connected? USB or WiFi or Network?
- What error messages are displayed?
I'm not an employee of HP, I'm as volunteer here.
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