Can't get OCR scan function to work on 4655. Any ideas?

[Trinchero]

When I try to do an OCR scan on my HP Office Jet 4655, I receive the error message that "The scan could not be completed.  Make sure that the scanning software has been installed and configured on your computer, and then try again."  What do I do?  Thank you.

[Dragon-Fur]

@Trinchero 

Welcome to the HP Community Forum.

The following is relevant to recent versions of Windows

True -- If you downloaded and installed the latest full driver printer software , the embedded OCR software has been removed from the Installation package.

Full Feature Software - Web Pack Installation Package - Information and Download

HP OfficeJet 4650 series Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

HP has not told us the reason the OCR feature was removed  -- Could have been license issues with the OCR people (who wrote the code), incompatibility with the latest Windows, or "anything" else.

If you have a previously downloaded and saved a slightly earlier version of the driver, use that Web Pack installation package to install the software.

• Uninstall the existing printer software
• Restart the computer and log in
• Install your older Installation package
• Restart the computer and log in.

What else?

"Get", purchase, download OCR software to use with your environment.

OCR Scan Software - Examples

11 Best OCR Software of 2022 (Free and Paid Tools)

7 best OCR software for Windows 10/11 [2022 Guide] 

Well written and easy to read / comprehend

Introduction to OCR and Searchable PDFs: An Introduction to OCR 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet 4655 All-in-One Printer 

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