Can’t send Fax keep getting no answer

[Iftat]

I can’t send fax, I have my printer connect directly to my lan line and then I do a “Run fax test” and on the screen it say text was unsuccessful and when I check the paper it’s says 

fax hardware test - pass

fax connected to active telephone wall jack - pass 

phone cord connect to correct port on fax - pass

using correct type of phone cord with fax - pass

dial tone detection- fail

fax line noise test - not run

fax line condition test - pass

 and then it says you should be able to successfully send and receive faxes 

what can I do to fix this problem, do I need to spend extra money on a dial tone thing that’s never gonna be used or... is there something else?

[Raj1788]

@Iftat

I'll be glad to assist you with the fax issue, To provide you with an accurate solution, I'll need a few more details:

Are you facing any issue while receiving the fax?

Check if there is a dial tone on your phone line.

Do you see any error message while sending fax?

Let's check the connection.

Check for phone line connection issues that might be causing failed sent faxes.

• Call the fax number you are sending to from a phone: If you do not hear fax tones, the receiving fax machine might be turned off or disconnected.

• Confirm the fax setup: There are two phone ports on the rear the printer labeled 1-Line and 2-Ext. Connect the phone line to the 1-Line port, and connect the answering machine to 2-Ext.

  Go to HP Printers - How to Fax for steps to set up your printer.

• Check the phone line: Connect a phone to the wall jack and try to make a call. If the call fails or there is no dial tone, check if another phone or device is keeping the line open. Additionally, if you hear static, there might be interference from nearby electrical appliances (motors, fans, kitchen appliances, or televisions) and/or coax cables, or there is an issue with the line quality that requires attention from your phone service provider.

• Use the fax cord that shipped with your printer: HP fax-capable printers ship with a two-wire phone cord. If you are using a different cord, confirm the connector does not have four wires. Shorter, higher quality cords work better than longer cords of lesser quality.

  

• Remove other devices from the phone line: Devices such as answering machines, modems, or other telephones might cause faxing issues.

Then, I suggest you do a Hard Reset on the printer

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Run a Fax test let me know how it goes.

Keep me posted.

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Cheers:)