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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Scan
Microsoft Windows 10 (64-bit)

FIRST, can the shortcuts that show up when scanning be re-ordered in the list that is displayed?  I have a number of shortcuts that have been saved as they were created, but I see no way to rearrange them into logical groups.

 

SECOND, is there a way to backup the shortcuts so they can be restored when rebuilding a computer system after a failure or upgrade?

2 REPLIES 2
HP Recommended

@Alister_SAACKE

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Its is a MFP M477fdn, it is not the printer itself but the pc software HP CLJM477 Scan Driver

 

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