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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Cancelling trial smart phone fax app

Create an account on the HP Community to personalize your profile and ask a question
08-31-2020 07:22 AM - edited 09-01-2020 07:28 AM
Hi @Kat-kat_1,
I'd like to help!
if you do not want to use Mobile Fax, you can remove the tile from your Home screen in the Personalize Tiles list.
Mobile Fax is a permanent feature of the HP Smart app, similar to printing photos or scanning. It is automatically included in newer versions of the app.
HP does not require payment or a subscription to use the Mobile Fax service during the free trial period. 30 days before the end of the free trial period, HP offers paid service plan options. You can opt out at that time, or cancel an existing subscription at any time.
You may refer to -HP Smart Mobile faxing
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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