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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎07-05-2023 02:11 AM

HP Recommended
Product: HP DeskJet 2632 All-in-One Printer
Operating System: Microsoft Windows 11

Hello first of all, I couldnt find the righ categorie for this.

 

I have a problem with logging in to the to use the scanner option in (HP Smart App)

 

I cant solve the capatch with the dices.

 

I know its stupid of me but i get too frustrated to solve it 10 **bleep**ing times.

 

I know you got the frogs capatcha too, was wondering if if you could change it presonally for me so i cant **bleep**ing login to my printer which i bought, other i will destory it and never buy HP again. Besides i really need it too, but the Capatcha with the "dices" doesnt work for me i cant complete it. I know im an idiot for not being able to solve it. I start to boil inside of anger everytime.

 

Also i i cant contact any support because i have to pay the **bleep**ing money for it wich i dont have! 

 

Thanks in advance

Not so happy customer.

Thanks in Advance
Zenoreh
Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-05-2023 03:09 AM

HP Recommended

Somehow i managed to log in the "Smart HP App" without capatcha now...

so it worked out, wierd.

Thanks in Advance
Zenoreh

View solution in original post

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2 REPLIES 2

‎07-05-2023 03:09 AM

HP Recommended

Somehow i managed to log in the "Smart HP App" without capatcha now...

so it worked out, wierd.

Thanks in Advance
Zenoreh
Was this reply helpful? Yes No

‎07-05-2023 09:03 PM

HP Recommended

How? Even if I'm very careful with the answers, I can't figure it out. It's ridiculous to have a printer at home that you can't use.

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