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Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Hi,
Thanks for using the HP Forums. These settings are in the HP Scan (FULL feature softwawre)
If the software is not installed, can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.
Alternatively, this link will also help to download and install the FULL feature software.
https://123.hp.com/us/en/
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Start the HP Printer assistant and then select Scan > Scan a Doument or Photo
Go to "More", top right hand corner > Image, "Resolution (ppi)" is where you can select 300ppi.
For 'Separate file for each scanned page' unchecked'
Check out this resource:
HP Officejet Pro 8710/8720/8730/ 6960 /6970/7720 series : Scan & save as individual PDF files
For more scanning tips, click here.
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended
Hi,
Thanks for using the HP Forums. These settings are in the HP Scan (FULL feature softwawre)
If the software is not installed, can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.
Alternatively, this link will also help to download and install the FULL feature software.
https://123.hp.com/us/en/
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Start the HP Printer assistant and then select Scan > Scan a Doument or Photo
Go to "More", top right hand corner > Image, "Resolution (ppi)" is where you can select 300ppi.
For 'Separate file for each scanned page' unchecked'
Check out this resource:
HP Officejet Pro 8710/8720/8730/ 6960 /6970/7720 series : Scan & save as individual PDF files
For more scanning tips, click here.
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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