Copying 2-sided to 2-sided

[jimspy]

I have an OfficeJet Pro 9015e.  It comes with a duplexing ADF and a duplex printing engine.  But when I try to copy 2-sided to 2-sided, I get the following error:

The selected paper or tray cannot be used for copying on both sides of a page.  Job cancelled. 

Solution, please?

[Dragon-Fur]

@jimspy 

Welcome to the HP English Community --

The printer only has the one tray --

That leaves whether the paper size and type are selected correctly and whether the size of the original is supported as an output paper size.

I do not see a way to change the Input Size / Output Size for this printer.

I've retired my 9025 so I can no longer check "live".

EWS > HP Document / How-to (Original Format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Detail and Examples

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Copy > Settings > Default Settings / Copy Defaults

EWS_9025_Copy_Defaults_6

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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References / Resources

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 HP OfficeJet Pro 9015e All-in-One Printer

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