Customizing a scan size

[Joe518]

Hello!  I bought a new HP computer with Windows 11 and I am trying to customize a scan size using HP Smart.  With my previous HP computer, I used the "Scan" feature with HP Printer Assistant and I was able to customize any size [as long as it was 8.5" x 11" or smaller].  With HP Smart, it only seems to provide 4 Scan Areas, i.e., Letter (8.5 x 11 in), A4 (210 x297 mm), 4 x 6 in (10 x 15 cm), and 5 x 7 in (13 x 18 cm)].  Any help is greatly appreciated. 

[Dragon-Fur · Accepted solution]

@Joe518 

Welcome to the HP User Community.

If you have not done so,

Install the Full Feature Software / Full Driver printer software.

Instructions provided later in this message.

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HP Smart Application

HP Smart supports options to Crop / Size content after scan and before Print / Save / Share.

HP Smart > Scan > (Optionally Import Photo) > Edit > Crop
Custom

Letter

Square

A4

5:7

4:6

3.5:5

Examples

HP Smart > Scan > Select Preset Photo > Optional Edit

HP_Smart_W10_Scan_Edit_Select_8

Example - HP Smart - Scan - Preset Photo - Optional Import  - Edit

HP_Smart_W10_Scan_Edit_Image_Set_9

Full Feature Software / Full Driver Printer Software

Download and Save

HP Easy Start Printer Setup Software 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• Not working?  If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

Check:  After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.  If found, Right-Click on the printer and "Remove" > Restart the computer and sign in.

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_8

HP_Scan_Crop_2

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 8710 All-in-One Printer series 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Joe518]

Thank you so much, Dragon-Fur.  These were AWESOME instructions!  Thank you!!!!

[Dragon-Fur]

@Joe518 

Excellent.

You are welcome!

Happy scanning.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"