DeskJet 3630 scanner hiccup

[BrianJoyce]

My Deskjet 3630 scanner has been ok until now but I seem no longer able to select portions of the scanned image nor to Save items to file.  Scan Doctor hasn't helped.  When the potential item is on the screen, I cannot crop it as I had been doing a while ago.  All that I do get is a straight scan of whatever i lay on the plate and am unable to select the section or sections I want.  For instance, I need to isolate bars from some sheet music in order to collect and copy them to an OpenOffice file for later printing.  Any suggestions, please?  

[sandytechy20]

@BrianJoyce

Welcome to the HP support community.

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Which application are you using to print?

[BrianJoyce · Accepted solution]

Thanks, Sandy, for you info etc.  Fortunately, and I'm not sure how, I seem to have more or less solved the trouble with my printer/scanner now.  My only comment is that, somehow, what I might call the approach moves to scan and copying have altered to my previous experience when I used to be able to select, on screen, the portions I wanted at an earlier and more convenient stage in the process.  However, as the final outcome seems to be acceptable, all is now well so thanks for your interest.  Much appreciated!

[sandytechy20]

@BrianJoyce

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.