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HP Color LaserJet Pro MFP M477 series
Microsoft Windows 10 (32-bit)

My old MJ hardware worked.  What I have now does not.  Need to turn Error Correcton Mode off.  Can't find it anywhere in the menu.  Has someone been able to do this?

 

Appreciate what you have learned,

2 REPLIES 2
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Hi,

Fromt eh Setup menu select Service, then select Fax Service.

 

From that menu select Error Correction and set it as Off.

 

Regards,

Shlomi



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Thanks for the tip.  Too many different places to deal with fax set up options.  Will test it in the morning to see if it works.

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