Disable print function.

[Crossfire]

Is there a way to disable the print function so that I can just use the scanner?

Issue: Today, the print carriage started acting up. I here gears turning with a little grinding sound, and so the carriage stays stuck in the dock on the right side, which produces a paper jam error message. However, all I need to use is the scanner, but I can't get past the error message. Any ideas?

Thanks!

[Kumar0307]

Hi @Crossfire

Welcome to the HP Support Community. I understand you are not able to scan due to an error on the printer. I'd be happy to assist you.

Kindly perform the steps mentioned in this document to resolve this issue.

If the issue persists, unfortunately, you will not be able to use the printer either to print or scan.

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!