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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Microsoft Windows 11

Hi,

 

Dumb question here......I have an OfficeJet Pro 7744 Wide.

The dumb question.......when I scan with the document feeder, where does the pages go (ie where do I retrieve them from).   They are not under the document feed tray.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Avon13 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are looking for the document feeder Not to worry I will help you to get a resolution to resolve the issue.

 

Refer to this document:  HP OfficeJet Pro 7740 Wide Format All-in-One Printer series  User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Avon13 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are looking for the document feeder Not to worry I will help you to get a resolution to resolve the issue.

 

Refer to this document:  HP OfficeJet Pro 7740 Wide Format All-in-One Printer series  User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
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