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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ScanJet Pro 3000 s3 Sheet-feed Scanner
Microsoft Windows 11

Howdy folks, 

 

I have an HP Scanjet Pro 3000 S3 that is having issues when doing a duplex scan or scanning the back side of the page only.  The "front" side of the scan works perfectly.   When scanning the back side, it is acting as if 1.5~1.6 inches of the left-hand side (facing me) of the page is not there.   That is with the page size set to "detect size."  If I change the page size setting to 8.5x11 it seems to add that missing portion to the left side of the page, but its empty space.   I attached pics of both scans.   Is this possibly a sensor I need to replace clean or any other obvious cause?   Auto Detect_0001.jpg8.5x11_0001.jpg

1 REPLY 1
HP Recommended

1st pic is specifying 8.5x11 and the second is when I choose auto detect,   

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