• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎12-07-2020 10:33 AM

HP Recommended

Dear Annesaph,

I would advise that you just download Easyscan from the App Store (if you have a mac pc) and one it. You will get a window that has two fields at the top. The upper one is named "scanner". click on the little arrows at the right hand end of that field and choose "browse scanners".

You will see a list of any scanner(s) which is in range, wi fi enabled and switched on.

Click on your HP Envy 5660. Its name will then appear in the window.

Choose scan and the scanner will operate.

There are some self explanatory icons to allow you to manipulate the image before you save or print it

Good luck and good scanning

Was this reply helpful? Yes No

‎12-11-2020 11:36 PM

HP Recommended

How do you scan 2-sided documents with HP Officejet 6830 on M1 Mac Pro?

Was this reply helpful? Yes No

‎12-13-2020 02:00 AM

HP Recommended

i am not able to scan 

Was this reply helpful? Yes No

‎01-15-2021 02:24 AM

HP Recommended

I want to automatically scan from my HP MFP282 to my imac computer without using the screen on the scanner not the HP Samrt ap.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.