Easy Scan saving blank scans after update to Ventura OS 10.6

[billV8]

I've had HP Utility since I installed the Driver for my 8600 printer

[JTS-47]

from HP website:  https://www.hp.com/us-en/hp-app/overview.html

[katdillz]

After doing the steps you mentioned, is there a way to have several pages put into one file? Thank you

[JAM123456]

Are you now able to access the interface on the HP printer and then scan it to the computer? If so, then you can put multiple pages into the document feeder and have a multi-page pdf.

[JAM123456]

I use Amazon ink also.

[billV8]

Well, I haven't had to file multiple pages so far.  I assume when you "Save to PDF
", it will save all the pages as it would print all of them had you chosen print instead.

[JTS-47]

Yes, HP scan, save as PDF searchable.  Works as expected.

[Jan_V]

Hi Katdillz from Jan V.

Yes there is a way to have several pages put into one file.  Check the box that says, "Save all items to a single file."

If you're not sure where I'm talking about, here is more detail.

From the Easy Scan screen:

     1)  Be sure you have selected the correct scanner device

     2)  Choose your preset (black & white, color, 2-sided, letter, legal, etc)

     3)  Select Scan after you have placed document(s) on glass or documents at document feeder

     4)  When done, select SEND to either print or save the scanned document(s).  If saving to a folder,  this is where you need to change Format to PDF-Searchable and select folder where you want to save.  Your selection will stay as PDF-Searchable for future scans.  It can be changed back to "PDF" instead of "PDF-Searchable" if HP fixes the glitches we are experiencing.

     5)  For saving multiple pages as a single file, check the box "Save all items to a single file."

     6)  For saving pages as individual files, uncheck "Save all items to a single file."  I use this option often and I save the group of single files with a file name of "a" or whatever short name you would like to use before you name each file.  As the individual files are saved, the file names turn into a, a 1, a 2, a 3, etc.   I usually save everything to my Mac desktop.  This is where I  rename the individual files just scanned and saved.

[Jan_V]

Hi JAM123456 from Jan V

I rarely use the scan button at the HP Printer, but it has previously worked to send a scan to my desktop.  

After seeing your question, I tried a scan by selecting the scan button at the HP Printer.  It went through the motions of scanning, but the document saved at my computer was blank.  I would be really frustrated if my method of scanning was by pushing a device button because it's no longer working.  By using Easy Scan, the workaround to use the PDF-Searchable format has me fully operational again.

[mc0111]

I was able to use this technique to start printing from the scan button on the printer again (posted this several pages ago): 

My best solution was very similar (using an HP ENVY 5660): Open HP Easy Scan (latest version from App Store) -- even tho you do this from HP Easy Scan you don't have to use it, you will be able to need only the touchscreen from the printer -- go into Preferences in drop-down under Easy Scan, click on Scan to Computer, click on Scan to PDF, click on Edit, in Output Type choose PDF-Searchable, click on Save, close HP Easy Scan. After this I was able to use the touchscreen only to scan, just like before the update to Ventura, and was able to scan documents with multiple pages. I don't know if it makes a difference but I also have an Apple AirPrint-compatible printer and am using AirPrint.