Easy Scan saving blank scans after update to Ventura OS 10.6

[Sunscape]

I use HP Scan through my printer. It is a bulky way of doing irt but it works. 

System Preferences, printers and scanners

Click on your printer name

Then Open Scanner

You should be able to scan from there

[macminimadness]

Also upgraded to macOS Ventura 13.0 this week and experienced the same issue where scanned document looked good on screen --- but then saved blank pages to .pdf file.

Tried the recommended work arounds in this post but without success.  Also felt a bit queasy about saving sensitive files to the HP Cloud (I was scanning IRS documents).  Read the User Agreement and it is pretty scary what data they are collecting.

Anyways, I found a simple work around to the blank page problem without changing settings, etc:

1. startup HP Easy Scan as usual
2. click Scan
3. when scanning is complete, click Send and then choose Printer
4. in the bottom left corner of screen, click the PDF box down arrow (or you can just click the PDF box itself)
5. select how you want to save the file.  I chose Save as PDF...
6. exhale with a sigh of relief and smile

Stay Safe! 

[Martin4fun]

I will give that at try.  Thanks

[Machombre]

ticking save as PDF/A works for me.

[Elcerrito1]

As a work around I just print as PDF from HP Easy Scan, but they are suppose to update the app. HP Smart is not an option for me!

[TobyG2]

I have also had this problem.

I tried some of the solutions here as a fix and I could not get them to work, but I kept playing. For me, what worked was changing the format (in easy scan preferences) from PDF to searchable-PDF and the text now appears in the documents rather than just blank pages.

All in all, despite the wasted two hours, I am happy with the solution as I would much rather the PDF's were searchable and I had not realised this was an option.

[Sunscape]

Thanks Everyone

Got it working both ways with setting preferences to PDF- Searchable and send to the printer and save as a PDF.

[svkris]

Have had exact same problem.  WHAT WORKS: When I changed the format to "PDF-Searchable" instead of "PDF" it works. I have no idea why, or why the original problem arose with Ventura.

[GWM123]

Took me a min to figure out where the "PDF-Searchable" setting was, but this worked for me as well. Would love to know what the difference is between "searchable" and regular PDF scan.

@HP you looking at this? This is not the first time that you have had an issue with an Apple MAC OS update!! Get it together HP it is not like this was a big secret that this update was coming!! 

[mistercrusty]

I have the same problem: HP Easy Scan files saved as pdfs are blank. My work-around solution was to choose "PDF-Searchable" from the Format drop down menu in the Save window. Seems to do the trick.