Embedded Web Server default admin password

[The_Fossette]

@Mo97,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the exact model for your printer?
• What is the operating system you are using?
• What is the exact issue you are facing?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[UserfromCO]

I have the same problem.

I have a HP Officejet 8600 Plus N911g, with firmware version CKP5CN1829AR.

I am using MacOS Mojave 10.14.6, but the issue is not related in any way to the Operating System.  

I have attempted logging in using the latest versions of the following browsers:

- Google Chrome Version 79.0.3945.88 (Official Build) (64-bit)

- Safari Version 13.0.4 (14608.4.9.1.4) 64 bit

- Firefox 71.0 64 bit

I did a factory reset of my printer from the control panel.  I have power cycled the printer.

I accessed the printer's webpage, and used it to set up a password for the admin username.  Once the password was created, I was prompted to log in.

I attempted to login by using admin for username, and copying and pasting the password I created from the original source where I originally typed it.

I have never been able to log in.  On all 3 web browsers, after several attempts, I get a message saying "Your session is locked. Try again later."

[Betty0610]

@UserfromCO

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[UserfromCO]

 @Betty0610

Hi Betty0610

I didn't receive the message.

[Dom26]

I have a Samsung HP Xpress M2022W laserjet printer which was working well on my wifi. We have recently changed the wifi router (which has a new password) and now my printer will not connect to the new wifi. How do I connect the printer to the new router? I have a MacBook Air computer attached.