Envy 7640 Two Sided Scanning

[W3st3rm4n]

I use to be able to do two sided scanning with my ENVY 7640  with the HP SCAN application, but now I have a new computer and I can't find that application anywhere.  The latest printer driver and software I downloaded from HP does not offer two sided scanning.  Is there any way I can do two sided scanning using the ADF?

[Dragon-Fur]

@W3st3rm4n 

Interesting - what software did you download / install?  Source / name?

Is the duplex module showing as "installed"?

Duplex feature installed? (Model Dependent)

Control Panel > icon view > Devices and Printers >

Right-Click Printer > Printer Properties > tab Device Settings >

Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK

If you have not done so, you do need to download-save-install the Full Feature Software (includes HP Scan)

HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers

Noted when I checked for the software - Firmware update Jun 29, 2020

HP ENVY 7640 e-All-in-One Printer series Firmware Update

I don't see anything specific regarding the two-sided scanning (I might have missed it).  If the printer supports the feature, there is no reason it won't do so with the new computer.  I do find reference to "two-sided" printing as supported.

References / Information

HP Smart for Windows

HP Smart is an application available from the Windows Store.

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 7640 e-All-in-One Printer Specifications

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

[W3st3rm4n]

Thank you for your reply, but it doesn't solve my problem.  The scanner feature of the printer never did automatically do duplex scanning.  It was the HP Scan application that made it possible.  With the HP Scan application I would load the ADF and the front side of each page would be scanned, then I would rotate the documents and reload into the ADF and the HP Scan application would handle the correct sequencing of the pages.  I can not find the HP Scan application anywhere.  The solution you provided was for duplex printing - not two sided scanning.  Is there anywhere that I can get the HP Scan application?

[Dragon-Fur]

@W3st3rm4n 

The Full Feature Software normally includes the HP Scan subset.

For example

C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\HPScan.exe

Interesting that HP Scan is not available in your Full Feature Software - HP Scan is not normally a separate download.

The only other solution involving HP Scan is actually an even older subset of the HP Scan code called HP Scan Extended.

Might work for you - HPSE does require that you have installed the Full Feature Software for your printer.

HP Scan Extended

• Download-Save-Install >  HP Scan Extended 
• HPSE is a subset an older Full Feature Software suite. 
• HPSE features are very similar to the HP Scan Software released after 2015.
• Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software.  The Full Feature Software for your printer should be installed before installing and using HPSE.
• OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
  • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
  • Right-Click HPScan.exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

• HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

===============================================================

There is also an odd looking setup that is the result of having run the Doctor version 5.0.6

This creates a separate queue structure for the printer in Devices and Printers.

NOTE:

This is NOT intended to be part of your answer except that it might be relevant under certain circumstances...

Ignore if not related.

Open Control Panel > icon view > Devices and Printers

Right-Click on the printer NOT marked as “Scan Only / DO NOT DELETE”

Set printer as Default

Example – Printers listed in Devices and Printers

Set “Default” Printer = HP OfficeJet Pro 9020 series PCL-3

NOT Default = Scan Only -HP OfficeJet Pro 9020 series PCL-3 (Network)-DO NOT DELETE

Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

[W3st3rm4n]

The software that I loaded originally was from HP and the name is EN7640_Full_WebPack_40.13.1176. exe 

I just downloaded the HP Scan Extended and when I try to run it I get a message "The HP Imagining Device not found".

[Dragon-Fur]

@W3st3rm4n 

Edits - repost question, edit final section

 is the HP Scan subset still located in the bin folder?

Example:  C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\HPScan.exe

Conclusion -

P.A. is likely corrupted.

See comment / suggestion by @ShlomiL 

<Original Content Removed>

Left as Reference...

EN7640_Full_WebPack_40.13.1176.exe (105.9 MB)

Yes, that is the Full Feature Software.

HP app for Windows

HP app is an application available from the Windows Store.

Learn how to use HP app on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP App (Windows 10)

NOTE:  Website includes the HP software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

HP Smart Tasks for Windows and HP app Mobile

 HP Printers - HP app: Use Smart Tasks

HP_Smart_W10_Scan_Document_Screen_1HP_Smart_W10_Scan_Document_Screen_2

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

[ShlomiL]

Hi,

When you open the HP Envy 7640 software, can you see the scan tab listed and can you click on Scan a document or photo?

If not, try following the HP Print and Scan Doctor Utility by selecting Fix Scanning and be sure to complete any suggested step:

http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

Please let me know the results, and also the test results if any error is detected.

[Dragon-Fur]

@ShlomiL 

Thanks - I was trying to back around into this one, I guess.

I did not get an answer - confirmation on this:

When the software is not fully installed - or is not functional, is the HP Scan subset still located in the bin folder?

Example:  C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\HPScan.exe

Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

[W3st3rm4n]

I do see the scan tab and I can click on it.  But it ONLY ALLOWS SINGLE SIDE scanning.   How do I do TWO SIDED scanning - without manually scanning one side of a page and then scanning the other side?  I don't mind if I can scan the single side of multiple sides of the documents by using the ADF and then rotating them and putting them in the ADF to scan the other side as long as the software can correctly sequence the pages.

[W3st3rm4n]

Thank you for your suggestion but that solution DID NOT work.  When I try to use HPScan I get a message "HP Imagining Device not found"