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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-17-2025 04:08 PM - last edited on ‎01-18-2025 04:30 PM by Retired

HP Recommended

Error Scan cannot be performed because another program or computer is using the networked  imaging device.

1 REPLY 1

‎01-19-2025 05:20 AM

HP Recommended

Hi @kyrlaw86,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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