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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet Plus 4155 All-in-One Printer
Microsoft Windows 11

When I try to copy an image with the scanner, it comes out incredibly small despite it fitting the page size. I tried to see if there was a setting in the "HP Smart" app, but it looks like advanced settings are not available for my device and there are no copy related settings to resize copies.

1 REPLY 1
HP Recommended

@vwzk 

 

Welcome to the HP Community --

 

This type of printer lacks a text-capable printer control panel.

Copy is a function of the printer --

Without a way to select additional options, Copy is pretty much limited to what the printer can do on its own.

 

User Guide – HP DeskJet Plus 4100 All-in-One series

Starting on Page 63

 

Instead, use Scan - either the Scan feature available in your HP Smart (Windows) application or HP Scan that is part of the Full Feature software.

 

Reminder

When using Scan in the app or HP Scan, be aware that choosing a higher resolution (when scanning as an image) is possible when your scan from the flatbed.  That said, scanning a low density image at a higher resolution will not "improve" your image.  Forcing the higher resolution scan will instead reduce the quality of the finished (saved) product.  Generally, start / use scan resolution 300 unless you know the pixel count on your original image is very high.  Scanning at a higher resolution increases the size of the saved file.

 

 

Example - HP Smart - Windows - Scan - Preset - Photo

Optional Edit > Crop (or other changes) > Done

Continue to Save / Print / Share (Email) / Fax

HP_Smart_Win_Scan_Edit_Image_Set_1HP_Smart_Win_Scan_Edit_Image_Set_1

 

 

 

-----------------------------------------------

 

After the content is scanned and saved as the file type you want (PDF or Photo / Image file), the content can be printed at whatever size you want.

 

For example, HP Smart and the Microsoft / Windows Photo apps can print your saved Photo / Image file at selected sizes.  As long as the size of the selected print fits on the size of the paper, the image can be printed at the size you choose.

 

Example - HP Smart - Windows - Simple Photo Print

Select paper size and photo size on that paper

HP_Smart_Win_Print_Photo_4x6_All_2HP_Smart_Win_Print_Photo_4x6_All_2

 

 

Example - Microsoft / Windows Photo Print

Photos_Print_4x6_2Photos_Print_4x6_2

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP DeskJet Plus 4155 All-in-One Printer  

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.