Faxing from the computer with a HP ENVY Photo 7855

[OldMechanic]

How do you send a fax from the computer with HP ENVY Photo 7855 ?? I have landline and usb modem that I can receive faxes but ever since *%#% HP Smart replaced my original software all I see is "Mobile Fax" that I have no use for.

I can send faxes via scan and fax on the printer but I can't fax from the computer like the old software. 

[Nal_NR]

Hi @OldMechanic,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To send a fax from your computer using the HP ENVY Photo 7855, follow these steps:

Step 1: Set Up the Printer for Faxing

Connect the Phone Line:

• Connect one end of a telephone cord to the phone wall jack and the other end to the fax port on the back of the printer.
• Ensure the phone line is connected to the correct port (usually labeled "1-LINE").

Configure Fax Settings:

• On the printer control panel, go to Fax.
• Follow the on-screen instructions to set up your fax preferences (e.g., fax header, answering mode).

Step 2: Install the HP Printer Software

1. Download and Install the Software:
   • Visit the HP Support website and download the latest software and drivers for your HP ENVY Photo 7855.
   • Follow the installation instructions to install the software on your computer.

Step 3: Send a Fax from Your Computer

Open the HP Printer Assistant:

• On your computer, search for and open HP Printer Assistant.

Access the Fax Function:

• In the HP Printer Assistant, click on Fax and then Send Fax.

Prepare the Fax:

• Enter the recipient's fax number in the appropriate field.
• Attach the document you want to fax. This can be a document stored on your computer or scanned using the printer.

Send the Fax:

• After attaching the document and entering the necessary details, click Send to transmit the fax.

Additional Tips

• Fax Confirmation: You can enable fax confirmation to receive a notification when your fax is successfully sent.
• Troubleshooting: If you encounter issues, check the phone line connection, ensure the printer is properly set up for faxing, and refer to the user manual for troubleshooting steps.

By following these steps, you should be able to send a fax from your computer using the HP ENVY Photo 7855.

Hope this helps! Keep me posted for further assistance.

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