HOW TO CONNECT THE HP 75 PRINTER TO THE COMPUTER AND THE ROUTER

[filgrastin]

Here is my problem.  My modem from my Internet provider was not working properly and they brought a new modem and set it up.  It is obviously not set up correctly and whenever I go onto the computer I have to use the arrow in the bottom right hand corner of my computer to connect to the Internet.  I also have to connect my printer using that same bottom right hand arrow.  My Internet provider attempted to fix this error over the phone but IT IS NOT WORKING PROPERLY.  i will call them today to make an appointment for a tech to come into my home to fix this.  Therefore I am unable to resume my e-prints with crossword puzzles, etc. until this is fixed properly.  I will request BEFORE the tech comes to my home to BRING A MODEM THAT IS WORKING PROPERLY.  When I spoke with my Internet provider this morning I was informed that because there are other people in my vicinity using the same network this is why I am having this problem.  I TOLD THEM THAT I DO NOT ACCEPT THIS BECAUSE ALL OF THESE PROBLEMS OCCURRED AFTER THEY INSTALLED THIS OBVIOUSLY DEFECTIVE MODEM.  I FURTHER TOLD THEM THAT SINCE I AM "SHARING" A MODEM WITH MY NEIGHBORS I WILL REQUEST A DISCOUNT IN MY SERVICE AND OF COURSE THAT WAS NOT RECEIVED POSITIVELY.   I will post an update when this problem is fixed by my Internet provider.

[Drakster · Accepted solution]

Hi @filgrastin,

Thanks for reaching out to the HP Support Forums!

I see that you're unable to connect your wireless printer due to a problem with your modem. I will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

Once the problem has been resolved with the modem and your computer is connected to the internet correctly, I would be happy to help you with the printer setup if you still need help.

If you need further assistance, please let me know. Good Luck! 

[filgrastin]

Thanks for your help, now it is working but in order to use my printer I have to go to the "triangle" at the bottom right corner of my computer whenever I turn my computer on and "reconnect" the printer by clicking the printer button.  I would appreciate your most welcome advice on how to use my printer without having to "connect" it whenever I turn my computer on.  Again, thanks so much for your help.

[Drakster]

Hi @filgrastin,

Thanks for getting back to me. 

From what you're describing it sounds like you're using Wireless Direct rather than being connected to the wireless network. See the User Guide in the section: Connectivity.

This is how Wireless Direct works. 

You can print directly to the printer wirelessly, without a wireless router, from your wireless-enabled computers and mobile devices with Wireless Direct.

To get started with Wireless Direct printing

▲ Turn on Wireless Direct from the control panel.

❑ From the Home screen, touch the Wireless icon.

❑ If Wireless Direct is turned off, touch Settings.

❑ Touch Wireless Direct, touch On (No Security) or On (With Security).

❑ If you turn on security, only users with the password can print wirelessly to the printer. If you turn off security, anyone with a Wi-Fi device within Wi-Fi range of the printer can connect to the printer.

❑ Touch Display Name to display the Wireless Direct name.

From your wireless computer or mobile device, search for and connect to the Wireless Direct name, for example: HP-Print-xx-Photosmart-7520.

After you connect to Wireless Direct, you can use the installed printer software or a printing app for mobile devices to print to the printer.

Your printer can have a wireless connection to a wireless network and provide a Wireless Direct connection at the same time.

A maximum of five clients (computers or mobile devices) can connect to the wireless direct signal at a time.

Is this what you're doing to print to the printer?

To configure the printer on the wireless network, please see this guide:

• Wireless Printer Setup

I hope this helps. 🙂

[filgrastin]

Thank you so much.  I made a copy of your reply to use for future reference in case this happens again.  Your instructions were awesome, thanks again.

[Drakster]

Hi @filgrastin,

You're welcome. 🙂

Thanks for using the HP Support Forums!