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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Oficejet 7740
Microsoft Windows 10 (64-bit)

How can I scan an 11x17 document from the printer touch screen?

Can I create a Scan shortcut in the printer (not in the computer)?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The HP FULL feature software must be installed first.

Refer to this resource if needed:

Connect Wirelessly, Download and Install Software

 

In order to scan from the printer's touchcreen, take note of the follow points:

 

 

First point to note is that the Scan to Computer takes the settings from the Software.

Second point is the the HP Scan Software, Source must be "Flatbed" and the Page Size "Entire Scan Area" and these settings must be saved before Scan to Computer.

Third point is is Scan to Computer must be "Enabled"

 

This points are noted in the resources:

Scan to Computer (New UI)

How to use "Scan to Computer" feature properly

 

Having said that, please follow these steps to scan 11 x17 from printer's touch screen.

 

1. Enable Scan to Computer

2. Start a scan e.g. Save as PDF and select the Page Size to be "Entire Scan Area" and Source to be "Flatbed".

3. Save the settings

 

OJP 7740 Settings for A3 scan.jpg 

 

4. Place 11x17 document on the flatbed

5. On the Printer front panel, select Scan to Computer and then "Scan".

6. After scanning the first page, there will be a prompt to "Do you have another item to scan", select "Finish" or Add item".  If there is no response after ~10 seconds,  the scanned page will automatically appear on the File Explorer on the computer. (e.g. Scan001.pdf).    

 

For other help on using the HP OfficeJet Pro 7740, we found that these reources are useful:

 

HP Officejet Pro 7740/8740 Configure Print Settings for Tray 2 and Duplex Printing

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

HP Officejet Pro 7740 : Clearing Paper Jams

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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