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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 8015e All-in-One Printer

My printer would only scan from the inside, not from the document feeder. So I went to (and clicked on download the Print and Scan Doctor and going through that process updated my driver to be able to scan through the document feeder properly.. hope this helps someone): https://support.hp.com/us-en/help/printer/scanning-issues

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