• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
9200C

Hello.

My name is Daniel. I own an old HP Digital Sender 9200C, which I want to use to scan some old books. I do need to login to the web interface to setup the device, because I do not have a HP DSS software. Can someone please tell me the default login name and password for the 9200C? The password "1234567812345678" and "ChangeMe123!" together with user "admin" and "root" do not work. I would appreciate any hint. Thanks.

 

Regards,

Daniel

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Run a cold reset and try to access the web interface without login:

 

1 Turn off the digital sender.
2 Turn on the digital sender.
3 While the product is performing its memory count, hold down the #6 key. When the three status LEDs are illuminated, release the #6 key.
4 Press the #3 key four times until the display shows COLD RESET.
5 Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.




My profile on LinkedIn

View solution in original post

2 REPLIES 2
HP Recommended

Run a cold reset and try to access the web interface without login:

 

1 Turn off the digital sender.
2 Turn on the digital sender.
3 While the product is performing its memory count, hold down the #6 key. When the three status LEDs are illuminated, release the #6 key.
4 Press the #3 key four times until the display shows COLD RESET.
5 Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.




My profile on LinkedIn

HP Recommended

Thank you very much. It worked. Everything is visible on the web interface. Now I only have do find out how it has to be reconfigured to work with the web interface. As far as I have seen the manual only shows the procedure using DSS. I will come back, after some research and let you know how it went.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.