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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-14-2023 04:10 PM

HP Recommended

My scanner does not work. When I try to scan from printer display, it comes up with message: Computer is not responding. Check if usb cable attached or network working properly, then try again.  I have also tried scanning from computer/HP Smart and it says the scanner is in use by another user and try again later.  I have uninstalled drivers and installed twice already.  I used HP Print and Scan Doctor as there were connectivity issues but this is now sorted. I have tried taking out power cord from back waiting 60 seconds and putting back in but still does not scan.  I'm using Wireless network set up.

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