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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-25-2017 07:45 AM

HP Recommended
Product: Envy 5660 Printer
Operating System: Microsoft Windows 7 (64-bit)

I just purchased the HP Envy 5660 printer. 

I'm new at this.  I need to know how to set it up so that I can scan something to my computer.  Please help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2017 01:10 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

For scanning tips, click here.


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎06-26-2017 01:10 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

For scanning tips, click here.


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎06-28-2017 08:51 AM

HP Recommended

Thank you!  Now I can scan to my computer.  

Another question:  How do I set things up so that when I scan from my computer the file goes into a specific folder that I can label "Scanned Documents"?  

Was this reply helpful? Yes No
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