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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Envy Inspired

How do i scan from my printer to my computer

 

1 REPLY 1
HP Recommended

If you want to press a  button on the printer and have the scan sent to a PC or emailed to someone then those features need to be in the printer. You will need to look a the manual and / or follow the procedure on the control panel of the printer.

 

It is a lot easier to use a PC or smartphone to request a scan using HP Smart or HP Scan and have it immediately returned to the PC or smartphone.

 

Install HP Smart using the Microsoft or Apple store or Google play.


Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.


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