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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-09-2019 05:03 PM

HP Recommended
Product: toshiba
Operating System: Microsoft Windows 10 (32-bit)

I scan 2 pages using ADF, but I'm receiving two separate files

2 REPLIES 2

‎08-10-2019 12:28 AM

HP Recommended

@esskay1 

 

Printer does not support duplex scanning nor printing automatically therefore you have to do manually. Please use HP Scan Software then press on More > Within the Scan Pages select two-sided and press OK, then follow the steps on screen

 

The software will scan the first side of the pages from the top ADF and will instruct you to load the 2nd side manually, then it will auto arrange it in correct order.

 

Regards.

BH
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‎08-12-2019 09:28 AM

HP Recommended

Hello BH,

 

Thank you. So let me review so I understand... I have a 5 page report I would like to scan. The ADF works, but I'm getting 5 separate 5 files not 1. I'm thinking I would have to somehow merge the 5 separate files into 1 file. I thought the adf scanning could do that function. I think I have the solution, but I would like to read your reply. 

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