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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-29-2020 07:32 AM - edited ‎07-31-2020 04:22 AM

HP Recommended
Product: HP Laser MFP 137fnw
Operating System: Linux

Cannot scan from ADF. There is no "flatbed / ADF" option in xsane. Scanning is done only from glass.

 

xubuntu 16.04 x64 (kernel 4.4.0-142, libsane 1.0.25+git20150528-1ubuntu2.16.04.1)

driver: uld-hp_V1.00.39.12_00.15

 

1 person had the same question
2 REPLIES 2

‎07-31-2020 01:05 AM - edited ‎07-31-2020 04:21 AM

HP Recommended

Correction, when connected via USB, it scans only from glass (flatbed). When connected via a network - only ADF.

On xubuntu 20.04 x64 (libsane 1.0.29-0ubuntu5): Scanning works every other time, the MFP often crashes and it freezes during the scanning process.

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‎07-31-2020 04:07 AM - edited ‎07-31-2020 04:21 AM

HP Recommended

On another computer with ubuntu 18.04 x64 (libsane1 1.0.27-1~experimental3ubuntu2.2), the conversely: when connected via USB, it scans only with ADF, and if there is no paper there, an error "no paper in ADF" appears. And when connected via a network, it scans only from glass (flatbed).

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