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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet M110we Printer
Microsoft Windows 10 (64-bit)

 

 

Printer is setup, ready.

It prints.

It faxes.

It DOES NOT Scan!

 

In HP Smart when I click "Scan", it changes to a page to do so, but immediately reports "Scanning is Currently Unavailable."

I just got this printer two days ago. It Took me a full day to figure out how to get it on my personal, home network, Modem/Router.

Now, all I have to do is turn on the machines and they connect.  The admin webpage in the printer comes up no sweat and reports that the printer is ready.

 

I've tried EVERY solution support.hp.com has to offer.  A few did nothing, the Doctor said I needed an update & reboot. I did. It didn't help. A few software solutions couldn't even find the printer when the admin webpage was reporting it WAS NOT asleep, but ready.

 

Hopeful someone knows the solution. 

David

 

 

 

old spotlight operators never die, they just fade out......"
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

An HP Laserjet M110w printer s a printer only, it is not a scanner and therefore cannot be used to Scan from a computer.

 

You may select Camera Scan from the HP Smart app on your mobile device and capture what you need using your device's camera to scan, your printer have no scan capabilities.

 

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

An HP Laserjet M110w printer s a printer only, it is not a scanner and therefore cannot be used to Scan from a computer.

 

You may select Camera Scan from the HP Smart app on your mobile device and capture what you need using your device's camera to scan, your printer have no scan capabilities.

 

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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