HP Officejet 6500 plus scanning problem

[NuttreeD]

I downloaded the latest software for my HP Officejet 6500 plus so I can scan several photos simultaneously but save them individually. The software will select only one image but I am unable to scan any of the others.

Can anyone help with a solution?

[Dragon-Fur]

@NuttreeD 

This is older printer software (last release 2014).

The full driver software might - or might not - include the ability to scan multiple photos on the glass and then separate them into different files.

If the software includes the feature, the Page Size options will include "Auto Detect" - exact wording varies.

Printer software

HP Officejet 6500A Plus/Plus Special Edition e-All-in-One - E710s Full Feature Software and Driver 

No Joy?

What to do?

You can try adding the following software - HP Scan Extended

HP Scan Extended

• Download-Save-Install

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

• HPSE is a subset an older Full Feature Software suite. 
• HPSE features are very similar to the HP Scan Software released after 2015.
• Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software (full driver).  The Full Feature Software for your printer should be installed before installing and using HPSE.
  • OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click HPScan.exe > Select Pin to Taskbar
    • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
    • Right-Click HPScan.exe > Select Pin to Start

• HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

Use / Set Page Size = Auto Detect Size

Set Source = Glass / flatbed

Separate each of the photos by about an inch to make sure the printer can "see" the separate images.

Check all the settings in "More >" to be sure everything is set / adjusted as you want / expect.

General Example - HP Scan Extended - Main Menu

HPSE_Scan_Examples_1

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet 6500A Plus e-All-in-One Printer - E710n 

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