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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎09-20-2023 02:04 PM

HP Recommended

I have an app that runs off of the HP software, but it doesn't find the scanner. After checking the HP Scan App, I notice on the top that the scanner is called "HP AIO Scanner" when it would normally say "HP Scanjet 7000 s3". The HP Scan App still works just fine.

 

My question is why is this happening, and how do I make it say the proper scanner. Thanks!

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