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- HP Community
- Printers
- Scanning, Faxing, and Copying
- HP Scan and Capture

Create an account on the HP Community to personalize your profile and ask a question
05-13-2024 04:27 AM
Ich habe einen neuen PC und möchte die Software "HP Scan and Capture" wieder installieren.
ich komme immer wieder zu Microsoft Store, kann aber dort nicht installieren.
Kann mir jemand helfen?
Solved! Go to Solution.
Accepted Solutions
05-13-2024 07:02 AM
Hello @Harry444 ,
Welcome to the HP Support Community!
Do not ignore this information!
This software is no longer supported!
You have to install this software here: https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-8710-all-in-one-printer-series/79020...
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
05-13-2024 05:04 AM
Hello @Harry444
this is an English speaking only forum.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-13-2024 07:02 AM
Hello @Harry444 ,
Welcome to the HP Support Community!
Do not ignore this information!
This software is no longer supported!
You have to install this software here: https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-8710-all-in-one-printer-series/79020...
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
05-13-2024 09:00 AM
Kein Problem @Harry444
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN