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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-22-2018 05:36 PM

HP Recommended
Product: HP Scanjet 7400c
Operating System: Microsoft Windows 7 (64-bit)

HP Scanjet 7400c can't find a driver for Windows 7 x64, which worked. The scanner is detected in the system. But ABBYY Finereader just doesn't see it. What am I to do?

1 REPLY 1

‎08-25-2018 12:42 AM

HP Recommended

Hi,

Your scanner is not supported on Windows 7 and no drivers are available as described below:

https://support.hp.com/us-en/document/c03403550

 

You may check the 3rd party VueScan application which seems to support your scanner with no additional drivers:

https://www.hamrick.com/vuescan/hp_scanjet_7400c.html#technical-information

 

Shlomi



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