• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎05-11-2021 02:10 PM - edited ‎05-11-2021 06:01 PM

HP Recommended
Product: HP 1536 MFP
Operating System: Microsoft Windows 10 (64-bit)

After the prior HP Smart update added Auto-Enhancements, it improved the quality of scans.  However, if a scanned page was merged into an unscanned PDF file, the scanned page was many times larger than non-scanned pages.  I was able to turn off Auto-Enhancements and while the quality wasn't as good, at least all the pages were the same size after merging.  Now after the latest update, the scanned page is many times larger than the unscanned pages whether Auto-Enhancements is on or off.  What scan settings should I use to get scanned pages to be the same size as unscanned pages in the merged PDF file?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2021 06:30 AM

HP Recommended

@ZacFromCA

 

Welcome to HP Support Community


I would like to help

 

II suggest you try using the HP Full Feature Software

 

https://ftp.hp.com/pub/softlib/software13/COL34693/Im-86005-5/hp_M1530_MFP_full_Solution_15189.exe


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-17-2021 06:30 AM

HP Recommended

@ZacFromCA

 

Welcome to HP Support Community


I would like to help

 

II suggest you try using the HP Full Feature Software

 

https://ftp.hp.com/pub/softlib/software13/COL34693/Im-86005-5/hp_M1530_MFP_full_Solution_15189.exe


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.