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- HP easy scan image won't download pdf to computer

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12-09-2022 09:52 AM
Same issue here. As others have stated, the workarounds appear to be:
1) Use the Mac OS built-in scan option (Unacceptable, given this is an HP software issue)
2) Print or Send to Printer in HP Easy Scan and print as a PDF (Works, but it's awkward with extra button clicks)
3) Save or Send to Folder in HP Easy Scan and save to a PDF with Long-term preservation (Works, but PDF is read only)
4) Save or Send to Folder in HP Easy Scan and save to PDF-Searchable (Works, but not desirable if you just want images)
The problem here is HP's option to save a plain PDF file just doesn't work. When executed it starts, generates a 1KB file, then crashes before inserting the scanned images (with no error message).
HP isn't known for it's software, but let's be honest, this is really sloppy. Fix your product, HP.
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