HP easy scan image won't download pdf to computer

[nkachuck]

After upgrading to Mac OS Ventura, HP easy scan fails to download pdf to computer;  image is seen in scan app, but document is blank.

[HIB3]

The scan option found in settings - printers and scanners - "select printer" - open scanner works and the document is saved.

[hosdoc]

This is not an acceptable solution.  I want to use the EasyScan app.  Is there a patch for this?  Other setting changes on my Mac?  Thanks

[Mike_Hall]

I have exactly the same issue. I can see scanned document on the screen but when exported to PDF the document is blank. 

If I export JPEG then that is fine - bit no use to me. 

What I did to work around the problem is output to a printer and then save as PDF rather that printing. Also choosing a searchable PDF seemed to work.

[nkachuck]

thanks Mike for corroborating.  It must be a loss of association between HP and Acrobat created by Ventura.  HP people reviewing this thread:  Please address the issue.  You've got a problem, which means we are not happy.....thanks, Norm

[HIB3]

I have the same problem, and another thread showed that choosing the option 

Long term preservation (PDF/A)

works

I’m using that until HP sorts itself out. 

[FlossmoorFella]

Thank you, HIB3! The long-term preservation option just worked for me too.

[dparadice]

I have the same problem. Saving as searchable PDF works.

[iLuz62]

using option Long term preservation (PDF/A) yes it works, but in my case, only for single page.

If I scan multiple pages, only the first page displayed but the rest is blank. 

did anyone experience the same thing ?

[STLTeri]

That worked for me but what a pain!