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‎06-23-2024 04:15 AM

HP Recommended
Product: HP DeskJet 2332 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am using HP deskjet 2332 in my desktop computer that runs windows 10. HP smart app was scanning successfully 1 week before but not now.  

I am having problem with scanning. HP Smart app has been installed successfully and it shows ready as below

mohsin18_3-1719133669786.png

 

HP Smart can print but when click the scan button it provides the following error

mohsin18_0-1719133139853.png

though the Diagnose & Fix option in HP Smart app shows no issues were found as below

mohsin18_1-1719133397613.png

 

 Please help me how to fix the problem and  scan documents

 

Mohsin

 

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