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- Re: Help with set of printer to allow scanning

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1 REPLY 1
04-05-2024 11:41 AM
Hi @Rhonda58,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'd be happy to help you set up your HP printer to allow scanning. Here are the general steps you can follow.
- Check Compatibility: Ensure that your HP printer is capable of scanning. Most modern HP printers come with scanning capabilities, but it's always good to double-check.
- Connect the Printer: Make sure your HP printer is properly connected to your computer or network. If it's a wireless printer, ensure it's connected to the same Wi-Fi network as your computer.
- Install Printer Software: If you haven't already done so, install the necessary software/drivers for your HP printer on your computer. You can usually find these on the HP website by searching for your printer model.
- Open Scanning Software: Depending on your operating system (Windows or macOS), there are built-in scanning utilities you can use. For Windows, you can use the "Windows Fax and Scan" utility or the HP Scan software. For macOS, you can use the "Image Capture" application.
- Place Document on Scanner: Lift the scanner lid and place the document or photo you want to scan face down on the scanner glass.
- Start Scanning: In the scanning software, select the scanning options such as color mode, resolution, and file format. Then, initiate the scan.
- Save or Print Scanned Document: Once the scan is complete, you can save the scanned document to your computer or print it directly from the scanning software.
If you encounter any specific issues or need further assistance, please provide more details about your setup or the problems you're experiencing, and I'd be happy to help further.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
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