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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Enzo-No_Limits1
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How can I scan multiple photos at once with my HP Photosmart B110A on Windows 10 Pro?

HP Recommended
HP Photosmart B110A CN245B
Microsoft Windows 10 (64-bit)

Hi

I saw some similar topic here, so I try the solutions on my PC ... I installed the HP Scan Extended on my PC but unfortunatelly it won't work. The massage says it didn't find the scanner. But my PC (which is a HP DESKTOP-3R0FL3S) easyly find my Photosmart B110A wireless. I have the original software on the instalation cd I've got when I bought the Photosmart, but that was long ago and I seriously doubt it will work on my Windows 10 Pro. So can you help me that my two HP machines will work ok together? Best regards, Enzo

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Jay_G24
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Hi @Enzo-No_Limits1

 

 I'd be happy to assist you  

 Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

 

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

 

And then reinstall the printer full-featured drivers from software and drivers page 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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Enzo-No_Limits1
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Hi Jay

unfortunatelly it didn't work ... I did as you told me but it won't work.

The PC find my printer and it prints  .... but for the scanner function, well it's worst than before.

As I remember from years ago, I did the scanning thru the HP solution center, now if I open the solution center, it won't open it.

I only got this on my screen and no posibility to scan at all ;(

 

Enzo-No_Limits1_0-1611086355788.png

 

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Enzo-No_Limits1
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Hi Jay

I finally did it ... HP Solution doesn't work any more, so I uninstalled it and install HP scan extend and now I can scan multiple photos at once ... thanks for your support 😉

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Jay_G24
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That's great!

I am glad the issue is sorted.

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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