How do I enable WebScan so I can save scans to a computer folder?

[prosete]

I have a new HP 9025 printer and trying to setup a default folder in my PC so I can Scan to Computer. When I click on  "WebScan" I get the error:  <You cannot use this function because it has been disabled. For more information, contact the person who set up the printer>  I am the one (Administrator/User) who set up the printer but nothing I've tried seems to work. What is the proper way to use WebScan so I can Scan to Computer, using a default folder.

[Riddle_Decipher]

@prosete Greetings from the HP Community!

I suggest you give permission to the printer folder, for more details, check the below steps:
(If you've got Windows OS)

Method 1: Configuring Scan to Network Folder Using the Scan to Network Folder Wizard

1. From the Windows desktop click Start, All Programs and then select the HP program group.

2. Click the HP LaserJet Pro M200, M300 or M400 (example shown is the HP TopShot M275) and choose Scan to Network Folder Wizard.

   Figure : Scan to Network Folder Wizard

   

3. Click New to setup and create a new network folder to save scanned images.

   Figure : Adding a new network path

   

4. In the Scan to Network Folder wizard click Browse.

   Figure : Selecting a destination folder to save scanned files

   

5. Select a destination folder if a folder already exists or click the Make New Folder button to create a new folder to save the scanned images in.

   Figure : Creating a new folder to save the scanned images

   

6. Assign a name for the folder in the Display Name field. This name will appear on the printer control panel. Optionally, check the box to create a Windows desktop shortcut for the network folder. Click Next.

   Figure : Assigning a name for the folder

   

7. Click the Share this folder with everyone… if you want others on the network to have access to the folder. A security PIN can also be created if desired to prevent unauthorized persons from saving scans to the network folder. If a PIN has been set for the network folder, it must be entered at the products control panel each time a scan is performed .

   Figure : Sharing the folder on the network

   

8. If the system requires a Windows user password enter the password and then click Next.

   Figure : Allowing the printer to access the network folder

   

9. Click the Save and Test button to test the configuration and save the settings.

   Figure : Confirming your settings

   

10. Click Finish to close the Scan to Network Folder Wizard.

    Figure : Scan to Network Folder Wizard

    

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO METHOD 2 ONWARD

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[greenturtle]

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

Please refer to this simple video tutorial on how to enable and use Webscan.

Note that Webscan is applicable to Mac, Windows and Windows OS as long as the printer supports Webscan and is connected to the network:

Scanning from Chromebook

Scanning Multiple pages from Chromebook

Hope that helps!