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- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I get my printer to copy/print double sided pages?

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11-26-2018 04:33 PM
Hello,
My old HP Photosmart died, and in purchasing a new printer, we went with the Officejet 6958 because it better suited our needs. The box says it has automatic 2-sided printing, but when I went to copy my 2-sided work and print it 2-sided (these are hard coppies, not computer documents), it won't do it. With my old HP, I could load up the top tray, tell it to copy 2-sided, and off it would go! This new printer, when you load the top tray, select 2-sided, and copy....it only spits out one side. The only time I can get it to actually copy and print a 2-sided page is if I use the scanner glass. This eats up time, time I cannot afford. Is there something I'm overlooking, or should I take it back and get a different printer?
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Accepted Solutions
11-26-2018 06:57 PM
Hi,
Thanks for using the HP Support Community.
THe ADF does not support automatic 2 sided copying or scanning. Only the OfficeJet Por 6970 series has that feature.
For scanning 2 sided, this resource may be useful:
HP Officejet Pro 6960 / 6961 /6968 / 6966 : Scan a 6 pages 2 sided document using the ADF
3:05 move pages around
3:23 Mark pages for deletion
For copying, you'll need to reinsert the printed pages back into the Paper Input tray as well as the Original documents back into the ADF.
(else, the HP OfficeJet Pro 6970 would have the automatic 2-sided ADF that would be on par with the Old HP Printer you owned)
http://www8.hp.com/sg/en/products/printers/product-detail.html?oid=8289589#!tab=specs
Scanner specifications Duplex ADF scanning
- Double-sided
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-26-2018 06:57 PM
Hi,
Thanks for using the HP Support Community.
THe ADF does not support automatic 2 sided copying or scanning. Only the OfficeJet Por 6970 series has that feature.
For scanning 2 sided, this resource may be useful:
HP Officejet Pro 6960 / 6961 /6968 / 6966 : Scan a 6 pages 2 sided document using the ADF
3:05 move pages around
3:23 Mark pages for deletion
For copying, you'll need to reinsert the printed pages back into the Paper Input tray as well as the Original documents back into the ADF.
(else, the HP OfficeJet Pro 6970 would have the automatic 2-sided ADF that would be on par with the Old HP Printer you owned)
http://www8.hp.com/sg/en/products/printers/product-detail.html?oid=8289589#!tab=specs
Scanner specifications Duplex ADF scanning
- Double-sided
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-26-2018 08:18 PM
Hi,
Glad to hear that your issue is resolved. Hope you will find a printer that suiits your needs!
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
03-06-2019 06:21 PM
Hi @yeprata
Thanks for using the HP Support Community.
Download and install the FULL feature software. There is an option to print both sides automatically.
The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"