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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-06-2021 09:43 AM

HP Recommended
Product: HP Pavillion
Operating System: Microsoft Windows 10 (32-bit)

When I scan a picture it saves as a pdf. I want it to save as a jpeg.

 

Margie Murphy
2 REPLIES 2

‎01-06-2021 09:51 AM

HP Recommended

Maybe if you have provided information about what printer model you have and what scanning software you are using someone could help you.




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‎01-06-2021 01:51 PM

HP Recommended

Thank you. Office Jet 3830. Is there a way to make the setting I want default? 

Margie Murphy
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