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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-27-2016 08:51 PM

HP Recommended
Product: HP Officejet Pro 8620
Operating System: Mac OS X 10.11 El Capitan

I cannot find anywhere to select double sided scanning ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2016 11:17 PM

HP Recommended

Hi,

From your computer you may scan both sides using HP Easy Scan:

https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

From the Presets menu set the type as Document and the source as Document Feeder, then check the box to scan both sides.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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4 REPLIES 4

‎08-28-2016 01:18 AM

HP Recommended

Hi,

 

You have to install Printer software and drivers to you computer first then please try:

 

a. Put originals on the ADF,

b. Touch Scan from the printer control panel,

c. Touch Computer and select a computer on the list,

d. Touch Save as ....

e.  Select Original 2 sided,

f. Touch Start Scan

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-28-2016 02:15 AM

HP Recommended

Thanks BH but what about if I am using the scanner operations on my computer not the printer itself?

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‎08-28-2016 03:26 AM

HP Recommended

Hi,

 

Same thing, the second step is to select Two-Sided.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-28-2016 11:17 PM

HP Recommended

Hi,

From your computer you may scan both sides using HP Easy Scan:

https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

From the Presets menu set the type as Document and the source as Document Feeder, then check the box to scan both sides.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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