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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-13-2024 12:39 PM

HP Recommended

I am trying to save scanned files directly to my computer locally rather than the cloud. I cannot find how to do this with the HP Smart app only how to save to the cloud.  Does anyone know how to change the folder where the scans outside of a shortcut which does not give me a local option?  This is extremely frustrating.  If it turns out HP does not allow this I will get a different scanner.

1 person had the same question
1 REPLY 1

‎02-13-2024 01:01 PM

HP Recommended

Don't use HP Smart it's not mandatory to use. Install a full driver for printing and scanning and you will have full control over your device. HP Smart is not so smart.




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