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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I am trying to save scanned files directly to my computer locally rather than the cloud. I cannot find how to do this with the HP Smart app only how to save to the cloud.  Does anyone know how to change the folder where the scans outside of a shortcut which does not give me a local option?  This is extremely frustrating.  If it turns out HP does not allow this I will get a different scanner.

1 REPLY 1
HP Recommended

Don't use HP Smart it's not mandatory to use. Install a full driver for printing and scanning and you will have full control over your device. HP Smart is not so smart.




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