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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
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‎02-13-2021 07:46 AM

HP Recommended
Product: HP Colour Laser Jet Pro M283fdw
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know how to duplex scan (scan double sided documents) using the HP Colour Laser Jet Pro M283fdw printer/scanner?

It seems i need HP Scan software but whenever i search for it i get directed to HP Smart app, which doesn't seem to have the two-sided scanning feature. 

 

All help appreciated!

20 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-14-2021 10:35 AM - last edited on ‎05-30-2023 10:46 AM by Retired

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

HP Color LaserJet Pro MFP M282-M283 Printers - First Time Printer Setup | HP® Customer Support

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

HP Color LaserJet Pro MFP M283fdw Printer : Download & Install HP Full featured software
HP Color LaserJet Pro MFP M283fdw Printer : Download & Install HP Full featured software
youtube.com/watch?v=xUhAjHNlKOI
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
youtube.com/watch?v=h9g9JjLEV1k
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan a 2-sided document using the
Was this reply helpful? Yes No
3 REPLIES 3

‎02-14-2021 10:35 AM - last edited on ‎05-30-2023 10:46 AM by Retired

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

HP Color LaserJet Pro MFP M282-M283 Printers - First Time Printer Setup | HP® Customer Support

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Color LaserJet Pro MFP M283fdw Printer : Download & Install HP Full featured software
HP Color LaserJet Pro MFP M283fdw Printer : Download & Install HP Full featured software
youtube.com/watch?v=xUhAjHNlKOI
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
youtube.com/watch?v=h9g9JjLEV1k
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan a 2-sided document using the
Was this reply helpful? Yes No

‎02-16-2021 03:21 AM

HP Recommended

Thanks man, that worked, I can now scan both sides!!

 

Thanks for your help!

Was this reply helpful? Yes No

‎02-16-2021 06:24 AM

HP Recommended

Hi @James8902140 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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