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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
James8902140
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Message 1 of 4
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Solved!

How do i duplex scan on my HP Colour Laser Jet Pro M283fdw?

HP Recommended
HP Colour Laser Jet Pro M283fdw
Microsoft Windows 10 (64-bit)

Does anyone know how to duplex scan (scan double sided documents) using the HP Colour Laser Jet Pro M283fdw printer/scanner?

It seems i need HP Scan software but whenever i search for it i get directed to HP Smart app, which doesn't seem to have the two-sided scanning feature. 

 

All help appreciated!

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greenturtle
Level 15
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Message 2 of 4
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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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greenturtle
Level 15
Level 15
13,547 11,140 1,382 3,487
Message 2 of 4
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share the video if you know of friends that would f...
Available on Amazon:https://amzn.to/30WYb02Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share th...
Was this reply helpful? Yes No
James8902140
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Thanks man, that worked, I can now scan both sides!!

 

Thanks for your help!

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greenturtle
Level 15
Level 15
13,547 11,140 1,382 3,487
Message 4 of 4
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HP Recommended

Hi @James8902140 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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