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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Colour Laser Jet Pro M283fdw
Microsoft Windows 10 (64-bit)

Does anyone know how to duplex scan (scan double sided documents) using the HP Colour Laser Jet Pro M283fdw printer/scanner?

It seems i need HP Scan software but whenever i search for it i get directed to HP Smart app, which doesn't seem to have the two-sided scanning feature. 

 

All help appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

HP Color LaserJet Pro MFP M282-M283 Printers - First Time Printer Setup | HP® Customer Support

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download the HP FULL software solution from this link:

HP Color LaserJet Pro MFP M282-M283 Printers - First Time Printer Setup | HP® Customer Support

 

Once downloaded and install, you will be able to scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjYxyO3Grx4mLbQt9tPeZ5v

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
HP Recommended

Thanks man, that worked, I can now scan both sides!!

 

Thanks for your help!

HP Recommended

Hi @James8902140 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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